- Introduction to business English
- Definition of business English
- Importance of business English in the professional world
- Vocabulary
- Common business terms and phrases
- Key vocabulary for presentations, meetings, and negotiations
- Grammar
- Proper verb tense usage
- Formal vs. informal language
- Active vs. passive voice
- Business writing
- Email communication
- Report writing
- Business correspondence
- Presentations
- Creating effective slides
- Delivering presentations with confidence
- Handling questions and objections
- Meetings
- Leading and participating in meetings
- Making effective contributions
- Minute-taking
- Negotiations
- Preparing for negotiations
- Language for persuading and influencing
- Closing the deal
- Socializing and networking
- Small talk and conversation starters
- Dining etiquette
- Building professional relationships
- Cultural awareness
- Understanding cultural differences in business communication
- Adapting to cultural norms in different countries
- Practice and review
- Role-playing and simulated business situations
- Review of key concepts and skills
- Opportunities for self-assessment and improvement.
